After glowingly telling on the blog about the LETSCOM U8I bluetooth headphones we use, we had quality problems with them. Last month, my first pair totally died. I felt 6.5 years of almost daily use, considering they cost less the $20, was reasonable. So I ordered a new set. Then two weeks after that, I ordered yet another set to have paired with my computer.
Both of the new sets had problems. One wouldn’t stay paired. The other didn’t offer a verbal warning when the battery got low. I contacted the company about the problem with the first set, and they quickly said it was in warranty, and they would replace it.
I also asked about the pairing issue, thinking maybe it was an incompatibility problem with my computer. They gave me a list of steps to work through before trying it again. I still had the problem. Then I decided to use it with my phone rather than the computer. It didn’t say paired with my phone either so that said it was a defective set.
That first replacement set arrived today It was to replace the headphones that didn’t give the low battery warning. Would you believe, when I went to use them, they wouldn’t stay paired. I was shocked. It was the same problem that my second new set of earbuds had.
Because of three defective sets of new earbuds, I decided to send the two I purchased back to Amazon since I was within the 30 day return window.
If you purchased a set, and it is defective, and it is outside the Amazon return window, I can say the company is good to work with. They were offering me a refund or to try another set.
Since I had highly recommended these headphones, I wanted to let you know right away about these recent issues and withdraw my recommendation. Has anyone ordered a new set and had them work well? Does anyone have another brand you like? I need to try some others now.
Trusting in Jesus,
“But the God of all grace, who hath called us unto his eternal glory by Christ Jesus, after that ye have suffered a while, make you perfect, stablish, strengthen, settle you” (1 Peter 5:10).